Download Career Change Resume for Free

(4.7 based on 724 votes)
Phone Number
City, State, Zip
To obtain a job as a customer services representative where I can utilize my management
skills and customer satisfaction training.
100% positive feedback from satisfied customers over 5-year survey period.
Implemented a floor plan that allowed employees to serve 10 more customers an hour,
which greatly increased customer recommendations and referrals.
Proficient at multi-tasking. Able to answer phones, take notes and treat customers with
attentive respect under stress.
Fluent in Spanish and English
Competent with Windows, Mac and Linux. Knowledgeable of Microsoft Office and
Restaurant Manager 2006 - 2012
“La Roux Restaurant” in Minneapolis, MN
Awarded “Employee of the Month” five times
Responsible for customer service, filing and bookkeeping
Trained and scheduled employees
Head Waiter 2004 - 2006
“The Sweet and Sour Duck” in St. Paul, MN
Addressed customer questions and complaints
Coordinated employee stations so as to minimize delays and long waits
Personally attended 10 – 15 tables at a time
Hostess 2000 - 2002
“Eats and Sweets” in Anoka, MN
Assigned and organized reservations
Greeted and seated customers
University of Minnesota June 2002
B.A. in Psychology
Career Change Resume
1 / 1 >