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Template:)Crisis)Communications)Plan)

Objective)

This information will guide your planning team through addressing the following areas:

• Forming a communications recovery team.

• Developing a process to communicate with employees for safety and well-being

and for making them aware of decisions and expectations.

• Developing a process to make sure all external stakeholders are aware of

decisions and expectations as management deems appropriate.

• Managing customer and key vendor communications.

• Preparing a media communications plan.

• Ensuring a communication system exists with redundancies for communication.

Note: This section can be adapted and used by your business as the crisis communications plan

to communicate internally and externally to customers, vendors, and media.

Crisis Communications Team

Name

Title

Office

Cell

Email Address

Note: The team leader for the crisis communications team should also serve on your

organization's overall crisis management team.

Audiences)for)communications)

• Employees

• Board of directors

• Investors

Crisis Communication Plan Templates

source: nashvillechamber.com

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