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CRVA%–%HR%Management%Policy%Template%–%Version%HRMPT01% February%11,%2013!
HR#Management!
Invest!in!People!M an a gement!
Managing!a!business!requires!more!than!just!the!desire!to!be!your!own!boss.!It!demands!dedication,!persistence,!the!
ability!to!make!decisions!and!the!ability!to!manage!both!employees!and!finances.!Your!human!resource!
management!plan!is!part!of!the!foundation!for!the!success!of!your!business.!If!you!employ!staff,!you!are!legally!
required!to!ha ve!ce rtain !arran gements!in!place,!an d!a s!a!bu sine ss!op era tor!yo u!w ill!wa nt!to !hav e!arra nge m e nts!in!
place!to!monitor!and!mentor!employees.!
!
The!importance!of!all!parties!being!aware!of!conditions!of!employment!is!important!in!the!caravan!industry!where!
there!is!a!wide!variety !of!differin g!arran ge m en ts.!Co nfu sion !ove r!term s!of!employmen t!is!a!facto r!in!un fair!dism issal!
cases!and!can!have!a!bearing!on!Workcover!disputes.!
!
Owners!can!take!steps!to!prevent!confusion!by!firstly!being!clear!themselves!on!the!details!of!different!sorts!of!
modes!of!employment,!and!secondly!by!outlining!the!nature!and!conditions!of!the!arrangements!in!writing!before!
the!new!employee!commences!work.!This!might!be!by!way!of!a!welcome !letter,!or!the!more!formal!documentation!
of!a!contractual!arrangement.!!
!
One!example!where!disputes!can!arise!relates!to!live-in!mana g er s.!T h es e !ar e!manage rs ,!po s sib ly !a!manager!and!
partner,!who!live!on!a!park,!and!hence!are!available/!on!call!for!quite!extended!hours.!!
Some!of!the!questions!you!should!contemplate!would!be:!
Are!either!managers’!employees!or!just!one?!!
On!what!number!of!hours!is!their!remuneration!to!be!based?!!
Are!living!quarters!provided!as!part!of!a!salary!package!and!hence!also!a!factor!in!negotiation?!!
!
Many!parks!are!operated!by!family!members,!sometimes!in!joint!legal!partnerships!and!other!times!in!looser!
arrangements!such!as!children!working!for!parents.!While!these!loose!arrangements!may!have!m any!ad vantages!
when!relations!are!good,!lack!of!clarity!about!entitlements!and!responsibilities!can!lead!to!deterioration!of!
relationships,!an d!m a y!eve n!lea d!to !legal!disp u tes.!The!Family!Business!Australia!website!may!be!of!help!-!
http://www.fambiz.org.au/!
!
In!short ,!th e re !n e ed s !to !b e !c lar ity !ab out!thes e !ar ra n g ements!from!the !st ar t!o f!t h e!e mployment!pe rio d !o r !ge n u in e ly !
held!grievances!and!misunderstandings!could!arise!which!are!difficult!to!unpick!after!the!event.!Like!plants!and!
equipment,!people!are!resources!-!they !are!the !m ost!va luab le!ass et!of!yo ur!b usin ess.!Co n seq ue ntly,!it’s!impe rative !
that!you!know !w h at!skills!you r!bu siness !has!a nd !tho se!w hich !it!lacks!since !you !w ill!hav e !to !co n s ide r!h o w!best!to !
supply!the!skills!that!are!lacking.!
Helpful!Links!
The!links!below!may!help!you!with!some!research!material!relating!to!human!resource!management:!
Supporting!Small!Tourism!Business!-!http://www.ret.gov.au/tourism/Documents/business/Supporting-
Small-Tourism-Business-Factsheet.pdf!!
Employment!and!Workplace!-!http://australia.gov.au/topics/employment-and-workplace!
Human Resources Management Policy Template
source: caravanindustry.com.au
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