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Personal statement
Driven Retail Manager with over ten years’ experience in the fashion industry. Proven track record of
success, including managing the top performing store in the region, and having the lowest staff
turnover rate of all UK outlets. Currently out of work due to company closure, looking for the right
opportunity to bring my expertise to a well-established fashion brand in an upper management
Key Skills
Excellent customer service skills
Strong leadership skills, and the ability to motivate a successful team
Expert knowledge of the fashion industry
Experienced user of most sales software, including X, Y and Z.
Fully qualified First Aider
Employment History
Manager, Company Name, Location
(January 2008 December 2013)
Key results and responsibilities:
Managed the top performing store in the South East.
Hit over 100% of revenue target in four out of five years.
Provided excellent working environment and employee morale, resulting in store achieving
the lowest staff turnover of all UK outlets.
Attended numerous fashion shows and exhibitions to improve product knowledge, keep up-to-
date in the industry and enhance the brand image.
Introduced new staff rota system and introduced overtime incentives, which in turn led to a 10%
reduction in wage costs.
Assistant Manager, Company Name, Location
(January 2006January 2008)
Key results and responsibilities:
Helped manage a team of 20 individuals.
Store nominated for local award recognising best customer service in our industry.
Team billed over £1,000,000 in one year for the first time in company history.
Wrote all course content for new starters, including product and sales training.
Promoted to ‘Acting Manager’ position when superior was on annual leave.
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