Sample Complaint Letter
Business name and address
On (date of the contract), I purchased (rented or leased) a (product or service) from you:
model xyz, at a price of...(give as much detail as possible – include model or other
identifying numbers that might apply).
The purchase agreement was made at your store located at (give details about the location
of the store, the person you dealt with and any particular or relevant representations made
to you about the product, goods or services).
Describe the problem here.
Then state exactly what you want from the business.
I look forward to your immediate reply. You can contact me at my home telephone
number at...(Conclusion: indicate that you are expecting an early response/resolution
to/of your complaint and your emergency and/or other contact information.)
Sign the letter and send it by registered mail, fax or courier.