All information on this resume is © of Nilesh Roy.
IT Professional with 16 years of experience spanning across IMS, IT Ops and Service Delivery.
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v Sixteen solid years of experience in Technology Operations, Information Technology, Managing IT across the Enterprise
with vast experience ranging from System and Network Infrastructure, Delivery Management, Service Revenue
Management, Gross Margin profitability, Service Delivery, Strategy Planning, IT Infrastructure Services, IT Consulting,
SAP Implementation in Manufacturing Industry, Business Analysis, Account Management, Financial Management, and
Vendor Management & Negotiation
v Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and
enterprise applications.
v Excellent analytical, organizational, interpersonal skills, Identification and negotiation for Business and Technology
requirements.
v Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment.
v Proven ability to translate Business needs into technology requirements that supports the company's Business
objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to
vendor, implementation, and training.
v Results oriented professional, recognized for taking on major initiatives, and adapting to rapidly changing environment
and resolving mission-critical issues to ensure bottom-line success.
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Total Experience 16 years 5 months
Team Management Experience 13+ years
Project Management Experience 11+ years
Delivery Management 9+ years
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Address: Flat No. 402, A- Wing, Vidya CHS, Sankalp Sahniwas,
Gen A.K. Vaidya Marg, Goregaon (East), Mumbai – 400065, India.
Mobile: +91 982 009 4678
Date of Birth: 26
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May 1975
Current Location: Mumbai (India).
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March 2012 – Till Date
Nucsoft Ltd., Mumbai
Senior Manager - Technology Management
I am currently assisting a leading European Bank in their strategic restructuring initiatives at India in the capacity of
Program Manager with key focus on specific core capabilities associated with procuring, designing and advising on
technology-enabled transformation programmes:
v Implementation of governance routines for delivery of programs across the portfolio
v Engaging with senior management for strategy planning & business reviews
v Building subject-matter-expertise on programs/applications and supporting business & operations in defining
processes & best practices
v Transitioning and supporting infrastructure in “Business As Usual” Mode and ensuring high levels of customer
satisfaction
v Technical Programme Set Up, Assurance and Recovery - TSAR: Defining, shaping and mobilising technology
programmes.
v Complex Technology Procurement: Delivering large-scale, complex procurement programmes with a focus on
technology transformation.
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